The government website checklist
What residents look for on a city, county, or town website, in plain terms. Print it, share it with the commission, or check your site against it automatically.
Meetings and transparency
The next meeting of every board is listed
Date, time, place, and how to watch if it's streamed.
Agendas are posted before the deadline
In Georgia, by close of business the day before the meeting. Check your own state's open meetings law.
Minutes are posted after approval
Attached to the same meeting, so residents can find both in one place.
Past meetings stay findable
An archive by date, not a pile of PDFs.
Current information
Nothing on the front page is out of date
Expired notices, closed bids, and past events come down when their date passes.
Every notice shows its date
Residents can't tell what's current otherwise.
The calendar shows what's coming up
An empty calendar is better than one that stopped years ago.
Bids and jobs pages say something either way
“No open bids right now — check back” with a date beats a blank page.
Services residents use
Every office lists a phone number and hours
The single most common reason residents visit.
Residents can request public records online
And find out when to expect an answer.
Residents can report a problem
Potholes, streetlights, water — with a way to check on it.
Online payments are easy to find, if you take them
Taxes, water, fees: one clear link from the home page.
Residents can sign up for alerts
Boil-water notices, closures, and meetings by email.
Works for everyone
Secure (HTTPS)
Browsers warn visitors away from sites without it.
Built for phones
Most residents visit on one.
Images have descriptions
So screen readers can describe them. The federal ADA Title II rule asks state and local government websites to meet WCAG 2.1 AA, by April 26, 2027 for governments of 50,000 or more, and April 26, 2028 for smaller ones and special districts.
Real headings and readable text
Helps screen readers, search engines, and everyone in between.
How does your site measure up?
A free review reads your site the way a resident does and gives you a fix for every item.
Review my website freeThis checklist is general guidance, not legal advice. Your attorney decides what your state's law requires.