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Government Website Review

The government website checklist

What residents look for on a city, county, or town website, in plain terms. Print it, share it with the commission, or check your site against it automatically.

Meetings and transparency

  • The next meeting of every board is listed

    Date, time, place, and how to watch if it's streamed.

  • Agendas are posted before the deadline

    In Georgia, by close of business the day before the meeting. Check your own state's open meetings law.

  • Minutes are posted after approval

    Attached to the same meeting, so residents can find both in one place.

  • Past meetings stay findable

    An archive by date, not a pile of PDFs.

Current information

  • Nothing on the front page is out of date

    Expired notices, closed bids, and past events come down when their date passes.

  • Every notice shows its date

    Residents can't tell what's current otherwise.

  • The calendar shows what's coming up

    An empty calendar is better than one that stopped years ago.

  • Bids and jobs pages say something either way

    “No open bids right now — check back” with a date beats a blank page.

Services residents use

  • Every office lists a phone number and hours

    The single most common reason residents visit.

  • Residents can request public records online

    And find out when to expect an answer.

  • Residents can report a problem

    Potholes, streetlights, water — with a way to check on it.

  • Online payments are easy to find, if you take them

    Taxes, water, fees: one clear link from the home page.

  • Residents can sign up for alerts

    Boil-water notices, closures, and meetings by email.

Works for everyone

  • Secure (HTTPS)

    Browsers warn visitors away from sites without it.

  • Built for phones

    Most residents visit on one.

  • Images have descriptions

    So screen readers can describe them. The federal ADA Title II rule asks state and local government websites to meet WCAG 2.1 AA, by April 26, 2027 for governments of 50,000 or more, and April 26, 2028 for smaller ones and special districts.

  • Real headings and readable text

    Helps screen readers, search engines, and everyone in between.

How does your site measure up?

A free review reads your site the way a resident does and gives you a fix for every item.

Review my website free

This checklist is general guidance, not legal advice. Your attorney decides what your state's law requires.